Frequently Asked Questions

things we’ve been asked. if you’re still left wondering, please ask.

Will my site be able to accept payments?2018-09-28T12:52:58-04:00

Yes, we can integrate your site to accept credit card / debit payments. We’ll use services like: PayPal, Stripe, Authorize.net, and more.

Miniverse plan will not have eCommerce integrated at time of building; but will be ecommerce-ready for future integration.

Why so cheap?2017-12-21T11:57:40-05:00

We don’t like to think of it as cheap. Consider it inexpensive – we don’t create anything cheap.

Reason why our pricing is dramatically less to other media agencies is because we’ve been in the same spot you have been. Just starting out or really tight on the budget and don’t want to invest thousands of dollars in one lump sum. We understand the plight of the small business.

We gauge our success by your success – and if there’s any way we can help, it’s by lowering the expense for having a digital foot print.

So, what’s included in my plan?2019-06-08T14:53:31-04:00

All plans except Miniverse receive the same services, though the level of degree vary per plan.

Miniverse will only receive a website to reflect your business’ mission and details – site is SEO optimized.

Troposphere will receive a lite-version of SEO/Content Creation, focusing on a couple targeted keywords.

Stratosphere will receive a greater focus on SEO and be able to enjoy basic marketing automation, help with lead retention & generation & content creation for social media.

Universal will receive the most attention to SEO, automation, lead gen. & social media.

All plans receive fast hosting & 1 domain-name branded email.

is there a contract that locks me in?2017-11-02T14:19:54-04:00

No. GRAVITYGONE allows you to pay month-to-month. Though, if you do choose to discontinue service, please inform us two months in advance.

Is hosting and email included in monthly plan?2018-05-14T23:11:01-04:00

Yes. We’ve included fast hosting and email (we use GMAIL – it’s pretty sweet) into your package.

By doing this, this should offset the hassle of “hosting shopping” – so you can get busy doing instead of waiting and searching.

Hosting we offer to our clients is Digital Ocean and/or Google Cloud (extremely fast)…this site is actually not hosted on Digital Ocean, it’s actually on a GoDaddy hosting plan (which isn’t the greatest).

The statement crossed out was true, but I changed over to Google Cloud. So why bother leaving the statement above? It was left because I felt that I needed to mention the GoDaddy hosting plans are not the best options for companies that expect to increase their web traffic…

If I need to change content on my site?2018-12-04T23:29:49-05:00

Nothing is fixed. Business evolves, so should your website.

Just drop us a note and we’ll be able to process the change within 48 hours. If this is an emergency, we’ll expedite your request.

If I cancel, then what?2017-11-02T14:22:21-04:00

If you cancel before 12 months, you will lose the rights to your website. However, If you cancel anytime after 12 months, the site is yours – we’ll even help you migrate website to your new hosting provider.

I Don’t Want A Monthly Plan. Just Need You To Update My Current Website.2018-09-28T12:57:44-04:00

Just need somethings updated on your website? Some corrections done? Perfectly fine.

You’ll be able to pay for completed hours worked on your website.

Rate is $45 per hour.

I already have Hosting & Email.2018-09-28T12:43:05-04:00

Great! If you already have hosting or email then we’ll simply discount monthly pricing to reflect this.

How long will it take to launch website?2017-11-02T14:45:31-04:00

Typical websites will launch in 30-days. If, for whatever reason, your site isn’t projected to launch within 30 days, we’ll inform you with due time and the reasons why.

How long do I have to keep paying the monthly rate?2019-06-08T14:55:57-04:00

Each plan you’ve selected to begin your project has 12 monthly payments.

Once the 12 months have passed your price will drop, depending on the services you’ve elected to keep.

Do I need a new domain or can I use old one?2017-12-21T13:08:16-05:00

If you already have a domain name, you can still use your old domain name. We’ll just redirect domain to new hosting.

If you need a new domain, we can obtain one for you at no additional cost. And if you need an SSL certificate, we can also obtain one at no additional cost.

Any other fees?2018-09-28T12:59:47-04:00

Yes. There is a $500 deposit to begin project. Only applies to Miniverse, Troposphere & Stratosphere plans.

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